Frequently Asked Questions
About Noize
What does Noize Agency do?
We are a full-service digital marketing agency. We specialise in advertising, lead-generation and eCommerce sales; however, we create all the moving parts necessary to make attracting and retaining customers as efficient as possible.
What services do we offer?
We are weapons of mass creation when it comes to the essentials that every growing business needs. That includes Branding, Web Development, Graphic Design, Communications, Advertising, Automation and Email Marketing. We also understand that fast-growing companies are looking for a partner they can rely on, so we offer more than 50 sub-services ranging from trademarks to setting up 1300 numbers. You can see our full list of services here.
Would my company benefit from digital marketing?
Marketing your company requires doing several things very well with customised approaches for each. It’s tough for a business to know how to brand, advertise, create websites, as well as manage social media and PR. Using an experienced digital marketing agency will give you access to a specialist in each field that intimately understands their role and your business goals.
What companies have you worked with in the past?
Not to toot our own horn, but our highly-experienced team have worked with some of Australia’s largest and fastest-growing brands. You can see some of our recent projects here.
How will you help me reach my marketing goals?
The unanswerable question... Akin to “How long is a piece of string?” The first step is always going to be for us to understand your goals as if they are our own. From there, we can put together a plan based on proven best practices. Answer: Twice as long as half its length.
How do I get started?
The first step will be to book a Virtual Coffee with your new client manager. They will get to know your business back to front so we can start creating some magic.
Branding FAQ
What is branding?
Branding is what makes your business stand out within your industry. It is the essence of your business and signifies how you want to be perceived by consumers. Our company branding packages include creating a name, coming up with brand colours and fonts, designing a brand logo, business cards, stationary and more.
Why is it so important?
With millions of businesses trying to make a name for themselves, branding has never been more important. Having a strong brand identity has become a crucial contributing element to a businesses success. Creating a brand that has personality and aligns with your company values will help you to attract and retain consumers.
Find out more about our Company Branding here.
Find out more about our Company Branding here.
Website FAQ
What’s the difference between eCommerce, information & catalogue websites?
An eCommerce website has built-in functions to allow you to sell products or an online service on the internet, while information and catalogue websites are a platform to communicate relative information about your product or service. Although these websites may not sell a direct product online, they can have call to action enquiry forms and quoting systems..
How much is website hosting?
The price of website hosting varies depending on the platform your website is created on. Our hosting packages range from $30 up to thousands per month depending on the amount of traffic and technology integrated into your site.
Find out more about our Websites here.
Find out more about our Websites here.
Copywriting FAQ
What is Copywriting?
In simple terms, copy is writing that helps promote your business and is a fundamental element in developing the communication style of your brand. This can be anything from the copy on your website, creating blog posts, email templates, brochures, or writing FAQS just like this.
Find out more about our Copywriting Services here.
Find out more about our Copywriting Services here.
Social Media Management FAQ
What is Social Media Management?
Social Media Management is a ghost service, meaning we handle all your content and posts on your behalf, under your social media pages.
What do your Social Media Packages offer?
Our customised Social Media Packages include client management, graphic design, copywriting, scheduling, monitoring, engagement and more. The packages have been created to allow our team to effectively manage your online presence to help you gain followers, become more relevant to the followers you already have, while ultimately growing your business. We create well-designed content and generate user engagement to maintain your brand image.
Advertising FAQ
What kind of advertising do we do?
Noize offers an extensive and comprehensive range of advertising services from traditional methods like print and billboards ranging right through to state of the art digital advertising such as Facebook, Google, Bing, Pinterest, Linked In, TickTok, Youtube, Spotify and more.
What is the best kind of advertising for my business?
The type of advertising best for you is going to depend on many factors including your product, price, placement and audience. Some businesses can do extremely well from a simple paper click campaign, while others require a complete funnel to cost effectively convert browsers into buyers.
Do I pay per lead or pay a management fee?
Let’s be honest, agencies that charge you per lead are making a lot more than the 20% marketing fee. We consider that to be an old, undated and somewhat unethical model. We have an open book advertising policy where we will set up and optimise your ads, however, you pay the advertiser directly and we manage the campaign for a fee of 20% of your total spend. That means you get the best results, without having to pay us an arm and a leg.
What if I am not happy with the results?
The vast majority of our customers have been with us through many campaigns, recessions and global pandemics. In the event that you no longer think we’re awesome, you can cancel your advertising at any time with no penalties and no hard feelings.
Find out more about our Advertising here.
Find out more about our Advertising here.
Search Engine Optimisation FAQ
What is SEO?
SEO is the process of managing the quality and quantity of visitors you’re generating to your website. It ensures that your website is showing up in relevant searches so that your content is easily discoverable for consumers.
Why is it important?
Search Engine Optimisation is important to ensure the traffic you’re generating to your website is organic. Low quality traffic means you will get little to no traffic from those visitors. Investing time and resources into SEO will result in more potential customers and revenue in the future.
Are keywords really important?
Without identifying the right keywords to drive traffic to your website you will struggle to reach the target audience your business is aiming to reach.
Find out more about our SEO services here.
Find out more about our SEO services here.
Email Marketing FAQ
What is Email Marketing?
Every email sent by your business could lead to a future sale from a returning or new customer. Email marketing helps increase brand awareness and sales by communicating about new products and services, sales, newsletters, obtaining testimonials, and fostering an ongoing client relationship. We have expert copywriters who are experienced in coming up with compelling copy to turn consumers into customers.
Find out more about our Email Marketing here.
Find out more about our Email Marketing here.
CRMs & Automation FAQ
What’s a CRM?
A CRM is a software designed for customer relationship management. It allows you to actively track and monitor every important milestone throughout your sales production or organisational process. Each stage of the CRM pipeline can have automated actions set up including SMS, email, reminders, tasks, meetings and more. A CRM is designed to ensure that everything is done efficiently and the same way to improve, streamline and process.
How can a CRM help me?
If you have a process that is even slightly repetitive, you are in dire need to automate that process. A CRM will help your business target a specific audience and maintain client relationships.
Find out more about our CRMs here.
Find out more about our CRMs here.
Review Management FAQ
What is Review Management?
Review management is the process of monitoring, responding to, and generating online reviews to improve overall business ratings and performance.
Why does Review Management matter?
Managing the reputation of your business is an essential part of building a loyal customer base. Let us handle your review management so that you can continue running your business.
Find out more about our Review Management here.
Find out more about our Review Management here.
