ONGOING SUPPORT

Getting Started

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We're here to help.

As part of our effort to ensure we can cost-effectively support you and your business, please provide valid Credit or Debit Card information. It is now our policy that all clients requiring ongoing support have a valid card on file. 

How this benefits you!

Having payment information on file allows us to avoid the administrative time spent creating and following up on invoices. That will enable us to offer you better value and focus our energies on working on your business. 

ON DEMAND

What are the costs? 

Moving forward, we will action ad-hoc technical support and comparable services as required or requested by you or your staff. You may request a quote in advance at the point of initial contact.  If you have not requested a quote, we will complete the work as per the following pricing structure: 

ON DEMAND

How is my payment calculated?

Time tracked includes communication, discovery, resolution, testing and delivery. 
​We will never charge for spelling, image and content errors made by Noize PTY LTD.

ON DEMAND

When and how will I be charged?

We will automatically charge your card after work is complete. Increments are 15-minutes, with a minimum billable time of 30 minutes.
​We require a valid debit or credit card on file to commence work. 

ON DEMAND

Mutual Agreed Cooperation

Noize Pty Ltd agrees to use our best efforts to fulfil and exceed the expectation of your deliverables and services. You agree to aid us in making all the necessary access to information available and cooperating with us to expedite the work.

ON DEMAND

Pricing and terms are subject to change without notice. Our full payment terms can be found at noize.com.au/terms