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Policies & Terms

Proposal Payment Policy

At NOIZE Pty Ltd, transparency and clarity are essential to our payment structure. This Proposal Payment Policy outlines the terms for payments related to project proposals and contracts.


Payment Structure

  • Upon acceptance of our proposal, you agree to pay 100% of the total project fee before the project commences.

  • Payments must be made within 7 days of signing the proposal. A 5% late fee will be applied for every month that the proposal remains unpaid beyond the initial 14-day grace period.


Project Changes and Re-quotes

  • Should the scope of work change after the project has commenced, a revised proposal will be provided, outlining the new scope and associated costs.

  • If the revised proposal is not accepted, you agree to pay for all work completed under the original proposal.


Reactivation of Dormant Projects

  • If a project remains inactive for more than 30 days due to a lack of client response or action, NOIZE Pty Ltd reserves the right to pause the project.

  • A reactivation fee of 10% of the project value will be applied if the project is reactivated within 30 days. If not reactivated within 30 days, the project may be permanently closed.

Invoice Payment Policy

Our Invoice Payment Policy ensures timely payments for all services rendered to maintain project continuity.

Payment Terms

  • All invoices issued by NOIZE Pty Ltd are due within 7 days of the invoice date unless otherwise stated in the contract.

  • Payments must be made via debit card, credit card, or bank transfer. Payment processing is securely managed through ChargeBee or Stripe.

Late Payments

  • A 5% monthly late fee will be applied to any overdue invoice that remains unpaid after the 14-day grace period. This late fee is to cover administrative, interest, and human resource costs.

  • NOIZE Pty Ltd reserves the right to suspend all work and services until payment is received. Continuous non-payment may lead to termination of the contract.

Industry Engagement Policy

At NOIZE Pty Ltd, we are committed to delivering world-class business solutions across a broad range of industries. Our Industry Sector Policy outlines how we work with clients from any sector while maintaining high standards of service and efficiency.

Open to All Industries

  • NOIZE Pty Ltd is proud to serve clients from diverse industries, including but not limited to real estate, e-commerce, hospitality, healthcare, professional services, agriculture, and more. Our team is equipped to understand the unique challenges of any sector, whether established or emerging.

Streamlined Sector Learning

  • We have developed a streamlined process for quickly learning about new industries. This includes conducting comprehensive research, speaking with industry stakeholders, and leveraging our in-house resources to understand your business environment thoroughly.

  • Each project begins with a discovery phase where we gather critical information about your industry, market conditions, competitive landscape, and customer needs to ensure that we can tailor our strategies effectively.

Customisation of Solutions

  • Regardless of the industry, NOIZE tailors its solutions to fit the specific requirements of your sector. We apply our expertise in business strategy, branding, digital marketing, and communications in ways that align with industry regulations, trends, and best practices.


Specialised Knowledge Across Sectors

  • We have experience working in highly regulated industries like healthcare, finance, and law, where compliance and legal requirements are paramount. For each sector, we ensure our services meet industry-specific standards without compromising on creativity and innovation.


Flexibility in Adapting to New Sectors

  • We are always open to working with clients from sectors we may not have served before. By leveraging our proven research methodologies and adaptable project workflows, we can quickly and efficiently integrate industry knowledge into our strategies.

Ethics Wall Policy

At NOIZE Pty Ltd, we are committed to upholding the highest standards of confidentiality and professional integrity. Our Ethics Wall Policy ensures that, even when working with multiple clients in similar or competitive industries, sensitive information remains protected, and conflicts of interest are avoided.

Purpose of the Ethics Wall

  • The Ethics Wall ensures that NOIZE can serve clients across competitive industries without compromising confidential information. We maintain rigorous internal protocols to protect client data while allowing the same team to work on different projects.

Confidentiality Training

  • All NOIZE team members are trained in our confidentiality protocols and understand the importance of maintaining client trust. They are instructed to handle each client’s information with the highest level of discretion and to never share project-specific details between clients, even when working within the same industry.

Restricted Information Sharing

  • While the same team may work on projects for different clients in similar sectors, we strictly control the flow of information. Team members are bound by internal confidentiality agreements that prohibit the sharing of sensitive or proprietary information between projects, ensuring that each client’s strategy, data, and deliverables remain exclusive to them.

Non-Disclosure Agreements (NDAs)

  • All employees, contractors, and any third-party partners involved in client projects are required to sign NDAs. These agreements are designed to reinforce our commitment to protecting client information and to ensure that confidential data remains within the boundaries of the specific project.

Client Transparency

  • We operate with full transparency and communicate clearly with clients if their projects involve overlapping industry sectors. Our clients are made aware of our Ethics Wall protocols and can trust that their sensitive information is protected at all times.

Ethical Responsibility of the Team

  • Each member of the NOIZE team is responsible for upholding the integrity of the Ethics Wall. This includes ensuring that discussions, documentation, and strategic insights remain siloed within their respective client projects. Any breach of confidentiality is treated as a serious violation and subject to disciplinary action.

Subscription Payment Policy

NOIZE Pty Ltd offers various subscription-based services, and this policy outlines the terms governing payments for those services.

Billing Schedule

  • Subscriptions are billed weekly, monthly or annually, based on the subscription plan selected.

  • Subscription payments will be automatically debited from the credit card or debit card on file.

  • If a payment is declined, the client will be notified immediately. A 14-day grace period is provided to update payment details. Failure to update payment information will result in service suspension.

Cancellation and Refund Policy

  • Subscription cancellations must be made at least 30 days prior to the next billing cycle.

  • There are no refunds for partial months or early cancellation of annual subscriptions.

Reactivation of Subscription Services

  • If services are paused or cancelled due to non-payment, a reactivation fee of 10% of the yearly subscription value may be applied to reinstate the service.

Account Management Policy

At NOIZE Pty Ltd, we prioritise building strong, transparent, and productive relationships with our clients. Our Account Management Policy ensures that every client receives dedicated support, clear communication, and a seamless experience from project initiation to completion.

Dedicated Account Managers

  • Each client is assigned a dedicated Account Manager (AM) who serves as the primary point of contact throughout the project lifecycle. The AM is responsible for understanding the client’s goals, coordinating project timelines, and ensuring that all deliverables are aligned with the client’s expectations.

  • The AM also acts as the liaison between the client and the NOIZE team, facilitating efficient communication and problem-solving across all involved departments.


Client Onboarding

  • During the onboarding phase, the Account Manager will introduce themselves and outline the key steps in the project. They will schedule an initial discovery meeting to fully understand the client’s business needs, industry, and project scope.

  • The AM will provide a clear roadmap, including timelines, deliverables, and milestones, ensuring the client has a clear view of the process and what to expect at each stage.


Ongoing Communication

  • Clients can expect regular updates from their Account Manager regarding project progress, upcoming deadlines, and any potential changes in scope. Communication will be conducted primarily via email and scheduled phone or Google Meet sessions, ensuring clients are consistently informed.

  • The AM is available to answer client questions, provide clarifications, and handle any issues that may arise during the project. For BAM members, the AM will prioritise queries and ensure a 4-business-hour response time.


Issue Resolution

  • If any challenges or concerns emerge during the project, the Account Manager will take immediate steps to resolve the issue. This includes addressing project delays, scope changes, or feedback implementation challenges.

  • The AM is empowered to negotiate solutions, escalate technical or creative issues internally, and ensure the client remains satisfied with the service and outcomes.


Scope Management

  • The Account Manager is responsible for managing the project scope and budget, ensuring that all deliverables stay within the agreed-upon parameters. If the client requests additional features or changes outside of the original scope, the AM will provide a revised proposal or quote for the new scope of work.

  • Any potential delays or shifts in project scope will be communicated to the client in a timely manner, with a clear plan for how to proceed.


Client Feedback and Revisions

  • The Account Manager collects and organises client feedback at each milestone. This feedback is relayed to the relevant teams, and the AM ensures that revisions are made in line with the client’s expectations while adhering to the agreed revision policy.

  • Feedback is encouraged to be consolidated in a single communication to streamline the revision process.


Final Delivery and Handover

  • Upon project completion, the Account Manager will conduct a final review with the client to ensure all deliverables meet their expectations. The AM will also guide the client through the handover process, ensuring they have access to all final assets, credentials, and documentation.

  • For website development projects, the AM will schedule training sessions (if applicable) and provide ongoing support for 30 days post-delivery.


Post-Project Support

  • After the project is completed, the Account Manager continues to provide ongoing support and remains available for future updates or services the client may need. For clients with ongoing contracts, such as BAM members, the AM ensures continuous service delivery and monthly strategy calls.


Account Manager Transition

  • In the event that an Account Manager needs to transition off a project (e.g., due to workload or availability), NOIZE will ensure a seamless handover to a new AM. The client will be introduced to the new AM, and all necessary project information will be shared internally to prevent any disruption in service.

Onboarding Policy

At NOIZE Pty Ltd, we believe that a smooth onboarding process sets the foundation for a successful project. This policy outlines the steps and expectations during onboarding.


Client Responsibilities

  • Clients must provide all necessary project details, including branding guidelines, assets, access credentials, and specific requirements within 7 days of any requests from your Account Manager.

  • Failure to provide the requested information within the specified timeline may result in project delays or additional fees.


Project Kickoff

  • Once onboarding information is received, we will schedule a kickoff meeting to discuss the project goals, timelines, and expectations. This meeting will include introductions to the dedicated NOIZE project team and relevant stakeholders.


BAM Members

  • BAM members receive priority onboarding with a dedicated account manager who will guide them through the onboarding process, ensuring a seamless start.

Production Policy

Our Production Policy is designed to provide clear guidelines on how NOIZE Pty Ltd manages the production phase of your project.

 

Project Timeline

  • All project timelines are established during the strategy phase and are contingent on the timely submission of client feedback and approvals.

  • Any delays caused by the client (e.g., delayed approvals, incomplete submissions) may result in an adjusted timeline.

 

Client Approvals

  • Client approvals are required at each milestone (e.g., design, development, final review). Once a milestone is approved, the project will proceed to the next phase.

  • Changes or additional feedback after approval may incur extra fees and could delay the project.

 

Access to Production Environment

  • NOIZE maintains restricted access during the production phase to prevent unintended changes that could disrupt development. Full access is granted upon project completion and handover.

Mistakes & Errors Policy

At NOIZE Pty Ltd, we strive to deliver high-quality work. However, mistakes can happen, and this policy outlines our approach to handling them.


Correction of Errors

  • We will promptly correct any errors related to spelling, grammar, or factual inaccuracies free of charge if notified within 7 days of deliverable receipt.

  • Mistakes identified after 7 days may incur a fee for correction, depending on the scope of the fix.


Client-Provided Content

  • NOIZE is not responsible for errors originating from incorrect information supplied by the client. If errors result from client input, corrections will be billed according to our standard rates.

Incorrect Information & Guidance Policy

At NOIZE Pty Ltd, we ensure that projects are delivered based on the information provided by clients. This policy outlines responsibilities when incorrect, incomplete, or changing information impacts deliverables.

Client Responsibility

  • Clients are responsible for the accuracy of all information provided, including data, branding, legal guidelines, and strategic direction. Any work produced based on incorrect or incomplete information will not be subject to free revisions. Corrections will be billed at the standard hourly rate.


Change of Mind or Strategic Shifts

  • If a client changes direction or strategy after deliverables have been produced, or if the client’s guidance leads to an outcome they later deem incorrect, such adjustments will be considered out-of-scope and billed as additional work.


Approval and Timeliness

  • Clients must inform NOIZE of any inaccuracies within 7 days of receiving a deliverable. Failure to do so will result in the deliverable being considered final, and further revisions will be charged.


Preventive Measures

  • To avoid unnecessary changes and costs, clients are encouraged to review all inputs carefully before submission and communicate any shifts in strategy as early as possible.

Revisions & Changes Policy

To ensure efficiency and clarity, this policy defines how revisions and changes are managed during projects.


Included Revisions

  • Each project includes one complimentary round of revisions unless otherwise stated. Clients are expected to consolidate all feedback into one communication to avoid unnecessary delays.

  • Further revisions beyond the complimentary round will be billed at $200 per hour or 10% of the project value, whichever is higher.


Scope of Changes

  • Revisions are limited to changes within the original project scope. Any requests that go beyond the agreed-upon scope (e.g., new features, significant redesigns) will require a re-quote and may incur additional fees.


Review Period

  • Clients have a 7-day review period to provide feedback on deliverables. Failure to provide feedback within this window will result in the deliverables being considered approved.

Mutual Cooperation Policy

At NOIZE Pty Ltd, we believe in a partnership approach to project success. This Mutual Cooperation Policy outlines the expectations for collaboration.

Client Responsibilities

  • Clients agree to provide all necessary information, feedback, and approvals in a timely manner. Delays caused by the client may result in additional fees or timeline adjustments.


NOIZE Responsibilities

  • NOIZE will use its best efforts to meet and exceed the client’s expectations. Our team is committed to delivering high-quality work, adhering to timelines, and maintaining open communication throughout the project.


Dormant Projects

  • Projects that remain inactive for more than 30 days due to a lack of client communication may be archived. A reactivation fee of 10% of the project value will apply if the project is resumed after this period.

Project Delivery Policy

This policy defines the steps for project delivery, ensuring that clients receive their final deliverables promptly and professionally.


Final Review and Handover

  • Once the project is complete, NOIZE will conduct a final review and schedule a handover meeting with the client.

  • During the handover, the client will receive all necessary files, credentials, and documentation related to the project. Full intellectual property rights are transferred upon final payment.


Delivery of Digital Assets

  • All digital assets will be delivered via a secure platform such as Dropbox or ProDesk SPOT.

  • Clients are responsible for downloading and storing their digital assets once the project has been delivered.


Post-Delivery Support

  • NOIZE provides 30 days of complimentary support following project delivery to address any bugs or issues. After this period, support will be billed at our standard rates or under a separate maintenance agreement.

Training Policy

At NOIZE Pty Ltd, we ensure our clients are equipped to manage their deliverables independently. This Training Policy outlines how we provide post-project training.
 
Training Delivery

  • Clients will receive one live training session via Google Meets or a pre-recorded training video to guide them through the management of their project (e.g., website management, campaign handling).

  • The training will cover the use of the project deliverables, key functionalities, and best practices for maintaining and updating the work completed by NOIZE.

 
Training Scope

  • The standard training session covers basic use and management of the deliverable. Any advanced training (e.g., custom software setups, marketing campaign optimization techniques) may incur additional fees.

  • Clients must inform NOIZE of any specific training needs at the project handover stage to ensure the appropriate training is provided.

 
Training Access

  • BAM members will receive complimentary training sessions, with priority scheduling.

  • Training recordings will be made available upon request, and clients are encouraged to ask any follow-up questions during the 30-day post-delivery support period.

Support Policy

Our Support Policy ensures that clients receive continuous assistance throughout the project and post-delivery.


Support During Project

  • Clients are entitled to regular support during the project production phase. All queries and issues should be submitted through email or phone.

  • Support requests will be responded to within 48 hours during business days. For BAM members, a priority response time of 4 business hours applies.


Post-Delivery Support

  • NOIZE provides 30 days of complimentary support following the delivery of the project. This support covers any technical issues or minor adjustments related to the original project scope.

  • After the 30-day period, ongoing support will be billed at $200 per hour unless covered under a separate support or maintenance agreement.


Excluded Support

  • The complimentary support does not cover substantial changes or requests that fall outside the original project scope. These will be quoted separately and completed as an additional service.

BAM Membership Policy

The Business Amplifier Membership (BAM) is designed to offer comprehensive support, strategic guidance, and significant cost savings to growing businesses. This policy outlines the terms of BAM membership.

 

Membership Tiers

  • BAM membership is available at $149/month or $799/year with a minimum 12-month commitment. Both plans auto-renew unless cancelled with 30 days' notice before renewal.

  • Membership includes a 50% discount on all NOIZE services for the first transaction, then 25% off ongoing based on a self-service model where the customer buys online through the website, one monthly strategy call, access to Entrepreneur Playbooks, and VIP invitations to networking events.

 

Membership Benefits

  • BAM members receive priority support with a 4-business-hour response time and direct access to a dedicated account manager.

  • Members can schedule one strategy call per month to discuss current challenges, growth strategies, and actionable plans with a business leader.

 

Membership Cancellation

  • BAM memberships require a minimum 12-month commitment. After this period, members can cancel with a 30-day notice.

  • No refunds are provided for early cancellation of annual plans.

 

Discount Exclusions

  • The 50% discount on NOIZE services does not apply to third-party vendor fees (e.g., hosting, software subscriptions).

Liability and Indemnity Policy

This Liability and Indemnity Policy clarifies the legal responsibilities of NOIZE Pty Ltd and its clients.


Client Responsibility

  • By working with NOIZE, the client agrees to indemnify and hold NOIZE Pty Ltd, its directors, and employees harmless from any claims, damages, or lawsuits resulting from the services provided, including any content created or distributed by NOIZE on behalf of the client.


Regulatory Compliance

  • NOIZE is not responsible for ensuring that the client’s business adheres to industry-specific regulations (e.g., medical, legal). Clients are solely responsible for compliance with relevant legal and regulatory standards for their industry.


Liability Limitation

  • NOIZE Pty Ltd’s liability is limited to the amount the client has paid for the services rendered. We are not liable for any indirect, incidental, or consequential damages, including lost profits or business interruptions, arising from our services.

Non-Circumvention Policy

NOIZE Pty Ltd values the relationships we cultivate with our clients, employees, and contractors. This Non-Circumvention Policy protects our business interests.


Non-Solicitation of Employees and Contractors

  • Clients agree not to directly hire or solicit any employee or contractor of NOIZE for a period of 36 months after the completion of the project. This policy applies to both full-time employees and freelance contractors who have worked on the client’s project.


Breach of Policy

  • Any breach of this non-circumvention policy will result in legal action and may incur a penalty of up to 50% of the average employee’s or contractor’s annual salary or fees, whichever is higher.

Contractor Policy

This Contractor Policy outlines how NOIZE Pty Ltd engages contractors and their responsibilities in project execution.


Engagement of Contractors

  • NOIZE may engage independent contractors to assist with specific aspects of your project. These contractors are thoroughly vetted and are expected to uphold the same quality and confidentiality standards as NOIZE employees.


Client Communication

  • All communication regarding the project must flow through the client’s NOIZE account manager. Direct communication with contractors is generally not permitted to ensure consistency and project management efficiency.


Contractor Liability

  • NOIZE assumes full responsibility for the work delivered by contractors. In the event of an issue or dispute, NOIZE will manage the resolution process at no additional cost to the client, provided it is within the original scope.

Portfolio Use Policy

At NOIZE Pty Ltd, we reserve the right to showcase the work we create for clients in our portfolio. This Portfolio Use Policy clarifies the terms of using client work in our marketing materials.

Portfolio Rights

  • By engaging NOIZE, clients grant us permission to display the completed work in our online and offline portfolios, as well as in marketing materials (e.g., case studies, social media posts).

  • We respect client confidentiality and will not disclose sensitive information without prior consent.


Opting Out

  • If a client wishes to opt out of portfolio use, they must notify NOIZE in writing before the project begins. Otherwise, we assume consent is granted.

Past Performance & Projections Policy

This Past Performance & Projections Policy outlines the limitations of any performance claims made by NOIZE Pty Ltd.


Past Performance Disclaimer

  • Any reference to past client success, including case studies and testimonials, is based on actual client results. However, past performance does not guarantee future results, and clients should understand that results may vary.


Projections and Estimates

  • NOIZE may provide estimates or projections based on data and industry knowledge. These projections are not guarantees, and actual outcomes may differ due to external factors beyond NOIZE’s control.

Suspension or Termination of Services Policy

NOIZE Pty Ltd reserves the right to suspend or terminate services under certain conditions. This Suspension or Termination of Services Policy outlines these conditions.


Service Suspension

  • Services may be temporarily suspended if the client fails to make timely payments or does not provide required information. A 10% reactivation fee will apply to resume services after suspension.


Termination of Services

  • NOIZE reserves the right to terminate ongoing services at any time, with written notice provided to the client. In the event of termination, NOIZE will assist in transferring critical services (e.g., hosting, advertising accounts) to a new provider at the client’s expense.

Warranty of Authority Policy

This Warranty of Authority Policy ensures that NOIZE Pty Ltd’s clients have the legal authority to engage our services.


Client Authority

  • By engaging NOIZE, clients warrant that they have full legal and regulatory authority to produce, publish, or distribute the materials they have instructed us to create.

  • If legal or regulatory issues arise related to the client's lack of authority, NOIZE is not liable for any associated damages.


Unlawful Use of Deliverables

  • NOIZE reserves the right to un-publish or suspend the distribution of any content that is found to violate legal or regulatory standards.

Privacy Policy

At NOIZE Pty Ltd, protecting the privacy of our clients and users is a top priority. This Privacy Policy outlines how we collect, use, and protect personal information.


Information Collection

  • NOIZE collects personal information such as names, email addresses, phone numbers, and payment details. This information is collected when clients engage our services, request information, or interact with our website.

  • Non-personal information (e.g., browser type, IP address) may also be collected to improve our services.


Data Use

  • The data collected is used to process transactions, provide customer support, and send project updates. Clients may also receive marketing materials if they have opted in to receive such communications.


Data Security

  • NOIZE implements industry-standard encryption and security measures to protect personal data. However, no system is 100% secure, and clients are advised to take appropriate precautions when submitting sensitive information online.


Third-Party Services

  • NOIZE uses third-party service providers (e.g., payment processors, hosting providers) to perform essential business functions. These providers are granted access only to the information necessary to perform their tasks and are required to maintain the confidentiality of that information.

Terms of Service

The NOIZE Pty Ltd Terms of Service govern the relationship between NOIZE and its clients. These terms outline the rights, responsibilities, and obligations of both parties.


Client Collaboration

  • The success of each project depends on the client’s timely participation. Clients agree to provide necessary feedback, information, and approvals within the specified timelines to avoid delays and additional costs.


Payment Terms

  • Payments must be made according to the agreed schedule. Failure to pay may result in suspension or termination of services.


Project Scope and Changes

  • Any changes requested beyond the original project scope will require a revised quote and may impact the project timeline.


Liability Limitation

  • NOIZE’s liability is limited to the fees paid by the client for the services rendered. NOIZE is not responsible for any indirect damages, including loss of profits, arising from project delays or errors.

NFP, Organisation & Charity Policy

At NOIZE Pty Ltd, we believe in supporting non-profits, charities, and community organisations through our work. This policy outlines the special provisions we offer to registered not-for-profit (NFP) organisations and charities.


Discount and Donation Structure

  • NOIZE offers a donation of up to 50% of the retail value of any project to eligible charities and NFP organisations. This discount is applied exclusively to full-price services.

  • We provide an invoice for the full retail value of the project. The client is required to pay 50% of the project cost upfront, and the remaining 50% will be waived upon receipt of a valid tax-deductible certificate of donation from the registered charity or organisation.


Eligibility

  • To qualify for this policy, the client must be a registered not-for-profit organisation or charity with the appropriate tax-deductible status in their respective country.

  • NOIZE reserves the right to verify the organisation’s registration and tax-deductible status before applying the discount.


Invoicing and Payment

  • Upon engagement, the charity or NFP will receive an invoice reflecting the full retail price of the project. The client is required to pay 50% of this amount upfront to initiate the project.

  • The remaining 50% of the invoice is covered by NOIZE through a donation. The organisation must provide NOIZE with a tax-deductible certificate of donation for the equivalent of this amount. Failure to provide this certificate will result in the full invoice being due.


Exclusivity to Full-Price Services

  • This policy applies strictly to full-price services offered by NOIZE. Discounts on discounted services, promotions, or bundled packages are not eligible for this donation structure.


Documentation Requirements

  • The organisation must submit a valid tax-deductible certificate of donation within 30 days of project completion. This certificate should reflect the amount equivalent to the remaining 50% of the project value.


Limitations

  • NOIZE reserves the right to limit the number of projects or total value of donations provided to any single organisation in a calendar year. This policy may be subject to change at NOIZE's discretion, and eligible organisations will be notified in advance of any changes.


Commitment to Community

  • We are proud to partner with organisations that make a positive impact on their communities. By offering discounted services and donations, we aim to support the mission of each NFP or charity and contribute to their success.

Customer Referral Policy

At NOIZE Pty Ltd, we value referrals and believe in rewarding those who help grow our client base. This Customer Referral Policy outlines the terms for compensating clients and partners who refer new business to us.


Referral Compensation

  • NOIZE offers a referral fee of 25% of the full retail value of any referred client’s project. This applies to all full-priced services provided by NOIZE.

  • The referral payment will be made after the referred client has signed a contract and completed payment for their project.


Exclusions

  • Referrals for clients who sign up for the BAM (Business Amplifier Membership) are not eligible for the referral fee, as BAM members already receive a 50% discount on services.


Referral Process

  • To qualify for the referral fee, referrers must provide NOIZE with the referred client’s contact information or ensure that the referred client mentions the referrer upon initial inquiry.

  • The referral fee will be paid to the referrer via bank transfer or other agreed-upon methods within 30 days of the referred client’s payment.


Conditions

  • The referral must be for a new client who has not previously engaged with NOIZE for any services.

  • NOIZE reserves the right to modify or terminate this referral program at any time. Changes will not affect pending referrals already in process.

Franchise Referral Policy

NOIZE Pty Ltd also offers generous compensation for those who refer new franchise purchasers. This Franchise Referral Policy outlines the terms for referral payments related to franchise sales.
 
Referral Compensation

  • NOIZE will pay 25% of the franchise fee to referrers for each successful franchise purchaser they introduce, regardless of the franchise price.

  • The referral payment will be made after the franchise agreement is signed and the full franchise fee has been paid by the purchaser.

 
Eligibility

  • Any individual or entity that refers a new franchise purchaser is eligible for the referral fee, provided they are not already affiliated with the franchise in an official capacity.

 
Referral Process

  • To qualify, the referrer must introduce the potential franchise purchaser to NOIZE and facilitate initial contact, or the referred individual must disclose the referrer’s details when inquiring about the franchise.

  • Referral fees will be paid within 30 days of the full payment of the franchise fee by the purchaser.

 
Conditions

  • The referral must lead to a completed franchise sale for the referrer to receive compensation.

  • NOIZE reserves the right to adjust or discontinue the franchise referral program at its discretion. Any changes will not affect referral payments already in progress.

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