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Privacy Policy

A legal disclaimer

Introduction

Welcome to Noize Agency (“we”, “us”, or “our”). We are located at 3/8 Nind Street, Southport QLD 4215. You can reach us by email at accounts@noize.com.au or by phone at 1300 496 689. Our business hours are 8:30 am – 5:30 pm Monday to Friday, and we are available 24/7 via the App.


This Privacy Policy outlines our guidelines concerning the use of your Personal Information, including the collection, processing, and disclosure of your data when you use our website (noize.com.au) or our RectApp.

By using our services, you agree to the collection and use of your information as outlined in this Privacy Policy.

 

Information We Collect

 

Personal Information

While using our services, we may ask you to provide us with certain personal information, which can include but is not limited to:

  • Full name

  • Email addressx

  • Postal address

  • Telephone number

  • Company details

  • Payment information

 

Non-Personal Information

We may also collect non-personal information about your interaction with our services. This may include:

  • IP address

  • Browser type

  • Operating system

  • Referring web pages

  • Click patterns

 

How We Use Information

We use the collected information for various purposes:

  • Notifying You About Changes: We may communicate updates to our services, terms of use, privacy policy, or other relevant information.

  • Customer Support: We utilise your information to address inquiries, troubleshoot problems, and provide personalised support.

  • Service Improvement: Analysis of aggregated data helps us enhance features, optimise user experience, and drive continuous improvement.

  • Technical Issue Resolution: We use information to detect, diagnose, and resolve technical problems that may arise.

  • Marketing and Promotions:  We may use your information to send you marketing communications about our services, promotions, and offers. You can always opt-out of these communications.

  • SMS, Phone Calls, and Emails: If you've opted in, we may send promotional content or updates via SMS, phone calls, or email. You retain the right to unsubscribe at any time.

  • Security and Fraud Prevention: Your data may be used to protect our services, detect security threats, and prevent fraudulent activity.

  • Legal Compliance: We may use or disclose your information if required by law, court order, or other legal processes.

 

Security

We take reasonable precautions to protect your information and implement security measures designed to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

Data Retention

We will retain your information for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

 

Third-Party Services

We may employ third-party services to facilitate our services, perform service-related tasks, or assist us in analysing how our service is used. These third parties may have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Cookies

We use cookies to collect information to improve our services for you. You can instruct your browser to refuse cookies or indicate when a cookie is being sent. However, if you do refuse cookies, you may not be able to use some portions of our services.

 

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Rectify any incomplete or inaccurate data we hold about you

  • Delete personal information we hold about you

 

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website.

 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

  • Noize Agency 3/8 Nind Street, Southport QLD 4215

  • Email: accounts@noize.com.au

  • Phone: 1300 496 689

  • Business hours: 8:30 am – 5:30 pm Monday to Friday

  • Available 24/7 via the App

 


Thank you for using Noize Agency’s services. We are committed to protecting your privacy and ensuring you have a positive experience while using our services.

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