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Frequently
Asked Questions
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Do I need to have completed a branding project with NOIZE® to use your digital marketing services?To ensure we have the necessary communications and assets to run successful campaigns, clients need to have completed a brand or brand refresh project, either with us or another agency, before starting digital marketing services.
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What's included in each digital marketing package?Our packages range from basic social media management and content creation to comprehensive multi-channel marketing strategies. Full details are available in each package description.
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How long does it take to see results from digital marketing efforts?Results can vary depending on your industry, competition, and specific goals. Generally, you can expect to see initial results within 3-6 months, with more significant results appearing over time.
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Can I change my package or services month-to-month?Yes, we offer flexibility to adjust your services based on your evolving needs. However, we recommend committing to a strategy for at least 3-6 months to see meaningful results.
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Do you manage paid advertising campaigns?Yes, paid advertising management is included in our Business Accelerator and Enterprise Domination packages. We can also add it to the Starter Growth package for an additional fee.
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How do you measure and report on the success of marketing campaigns?We provide regular performance reports that track key metrics aligned with your business goals. These reports are accompanied by strategic insights and recommendations.
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Can you work with my in-house marketing team?Absolutely. We're happy to collaborate with your in-house team, providing specialised expertise and additional support where needed.
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Do you create the content for social media and other channels?Yes, content creation is included in all our packages. The amount and type of content increase with each package tier.
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How often will we communicate about the marketing strategy and results?Communication frequency depends on your package, ranging from monthly check-ins for the Starter Growth package to weekly or bi-weekly for higher-tier packages.
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Can you help with marketing strategy if we handle execution in-house?Yes, we offer strategy-only consultations. However, for best results, we recommend allowing us to both develop and execute the strategy.
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Is there a minimum commitment period for the Business Amplifier Membership?Yes, there is a minimum commitment of 12 months. The membership will automatically renew, and 48 hours notice prior to renewal is required to cancel the plan.
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How does the 50% discount on services work?As a member, you receive a 50% discount on all NOIZE® services. This discount is applied automatically when you book any service while your membership is active and you are logged into our website.
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Who conducts the monthly strategy calls?Strategy calls are conducted by a member of our strategy team, they are experienced business leaders and industry experts, matched to your specific needs and challenges.
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Can I schedule additional strategy calls beyond the monthly one?Additional strategy calls can be booked at a discounted rate for Business Amplifier members.
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What types of events are included in the VIP invitations?Events range from networking mixers and workshops to exclusive retreats and conferences. All events are designed to provide valuable networking and learning opportunities.
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How do I access the Entrepreneur Playbooks?Upon joining, you'll receive login credentials to our member portal where you can access all playbooks and resources.
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Can I share my membership benefits with others in my company?While the strategy calls and event invitations are for the primary member, the service discounts can be used for any work done for your company.
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Is there a limit to how much I can save with the 50% discount?There's no cap on the discount - it applies to all services, no matter how extensive, for the duration of your membership.
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Can I pause my membership if I need to?Yes, If you are on a monthly plan, you can pause your membership for up to 4 weeks in a year. During the pause, you won't be charged, but you also won't have access to member benefits.
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What platform do you use for website development?We exclusively work with Wix Studio as our web platform. It offers a perfect balance of flexibility, functionality, and ease of use for our clients.
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How long does it take to build a website?The Starter Website Pack takes 21 days, the Business Growth Website Pack takes 35 days, and The Enterprise Website Experience timeline is tailored to your specific needs.
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Can I update the website myself after it's built?Yes, all our websites come with a user-friendly Content Management System (CMS). We also provide training to ensure you're comfortable making updates.
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Do you offer e-commerce functionality?Yes, our Business Growth Website Pack includes e-commerce functionality for up to 20 products, while The Enterprise Website Experience offers unlimited product capability.
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Is SEO included in the web development packages?Yes, all packages include SEO optimization. The level of optimization increases with each tier, with the most comprehensive SEO strategies in our higher-tier packages.
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Do you provide website hosting and maintenance?Yes, we offer hosting and maintenance packages to keep your site secure, up-to-date, and performing optimally. These can be discussed after the development process.
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Can you integrate third-party tools or APIs into my website?Absolutely. We can integrate a wide range of tools and APIs to enhance your website's functionality. Specific integrations can be discussed during the planning phase.
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What if I need changes after the website is launched?We offer a period of post-launch support with each package. After this period, we can set up a maintenance plan or charge for changes on an as-needed basis.
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Do you create mobile-responsive websites?Yes, all our websites are fully responsive and optimised for all devices, including desktops, tablets, and smartphones.
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Can you transfer my existing website content to the new site?Yes, we can migrate your existing content to your new website. This process is included in our development timeline.
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How many revisions are included in each branding package?The Brand Starter Pack includes one round of revisions, the Brand DNA Pack includes two rounds, and The Brand Experience Pack includes comprehensive revisions during the 4-day workshop. Additional rounds can be purchased for 10% of the project cost.
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What if I need more revisions than what's included in my package?We offer additional revision rounds at 10% of the project cost. This ensures we can continue refining your brand to perfection.
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How long does the branding process typically take?The Brand Starter Pack takes 14 days, the Brand DNA Pack takes 21 days, and The Brand Experience Pack is tailored to your schedule but typically spans 1-2 months including the 4-day workshop.
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Can I upgrade my package after starting the process?Yes, you can upgrade to a more comprehensive package at any point. We'll adjust the timeline and cost accordingly.
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Do you offer logo-only services?While we believe in comprehensive branding, we can tailor our Brand Starter Pack to focus more heavily on logo design if that's your primary need.
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What deliverables can I expect from each branding package?Each package includes different deliverables, from basic logo and style guide in the Starter Pack to comprehensive brand strategy and assets in the Experience Pack. Full details are listed in each package description.
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How do I prepare for the branding process?We'll provide a detailed questionnaire and guide you through our discovery process. The more information you can provide about your business, goals, and vision, the better.
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Can you work with my existing brand elements?Absolutely. We can refresh and evolve your existing brand or start from scratch, depending on your needs and goals.
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What happens after the branding process is complete?We provide guidelines for implementing your new brand and offer ongoing support. Many clients transition to our web development or digital marketing services to fully leverage their new brand.
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Is the 4-day workshop in The Brand Experience Pack mandatory?While not mandatory, we highly recommend it for the immersive experience and comprehensive strategy development it provides. We can discuss alternatives if you're unable to attend.
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